Thanks for joining us for our monthly support team update! In this series, we shed light on trending user concerns, questions, and feedback. May’s big topics include a resolved bug follow-up, questions about buying and selling, and the 1-800 number phishing scam. Let’s get started!
Tag: Tutorials and Guides
Welcome to the inaugural edition of our support team’s monthly update! Each month we’ll tackle trending user concerns and shed light on them in an insightful and educational way. If you missed it (and in this case, we hope you did!) watch-only scams have been making waves throughout
At Blockchain, we don’t want you getting left in the dust. Our goal is to provide you with resources that explain all the inner and outer workings of your wallet, while also delivering a seamless virtual experience. To bring us closer to that goal, we want to share some
Our user operations team has recently noticed a trend on social media in which scammers are using watch-only address balances to deceive users about the true balance of a wallet. We would like to discuss how you can avoid such scams and clear the air on watch-only addresses.
Your 12-word recovery phrase is, without a doubt, one of the most important wallet tools at your disposal. Knowing that, it’s no surprise we strongly recommend users write it down and store it safely before adding any funds to a new wallet. If you’ve already completed these backup