Since our first Bitcoin Holiday Gift Guide, digital currency has continued to transform the world of online payments and e-commerce. This year we’re excited to bring you a festive mix of gift ideas that will help you spread the joy of Bitcoin this holiday season.
Your 12-word recovery phrase is, without a doubt, one of the most important wallet tools at your disposal. Knowing that, it’s no surprise we strongly recommend users write it down and store it safely before adding any funds to a new wallet. If you’ve already completed these backup steps, it’s equally important to have a solid understanding of how to use your 12-word phrase if you ever need to. Here, we’ll explain exactly that!
Interacting on social media can be a very positive experience, but it also has its fair share of pitfalls. Some users have recently reported being contacted by alleged members of our support team on Facebook who are requesting users’ 12-word recovery phrase in exchange for support. We want to clear up some misconceptions that are fueling this scam, plus we’ll give you some tips on how you can help keep yourself and other users safe.
Since the Bitcoin Cash (BCH) hard fork activated on August 1st, we’ve continued to monitor this emerging digital asset and confirmed in a brief update our decision to roll out limited support, in line with our users’ requests, within approximately 8 weeks.
We’re excited to share that, as of today, any user who had a Bitcoin balance in their Blockchain wallet when the fork activated, will be able to access the same amount in BCH.
Users can now store, exchange, and send Bitcoin Cash by clicking on General in the Settings menu of their web wallet. In the future, we may offer expanded support.
If you choose to continue to store your BCH, you’ll still retain full, exclusive access to these funds, which will always be accessible with your recovery phrase. Still curious about how Bitcoin Cash will work in the Blockchain wallet? Visit our Support Center.
Do you remember the first online password you ever used? Chances are it probably wasn’t all that secure. Fast forward to today, there’s no shortage of credible, easy to digest information about safe passwords and online security available. In spite of this, the use of weak password strategies still continues to prevail.
To help ensure your passwords do their job as your first line of defense, we’re here to explain how valuable a strong password strategy is and show you common weaknesses shared by the world’s worst, most horrible, no-good, very bad passwords. Did we mention they’re downright despicable?
With summer over, we’ve got Halloween creeping closer and the end-of-year holiday season not too far after. That also means it’s time for our Q3 product update. This quarter brought some exciting integrations and new features both on mobile and web. Keep reading for all the details!
We recently touched on security best practices, but wallet security is so multifaceted that it’s often tricky for us (and not-so-helpful for you) to pack all the best tips into one overloaded post.
Beyond your wallet credentials, there are other important bits in your wallet that you should never share. This time we’ll be covering wallet pairing codes, which allow you to seamlessly pair your web wallet to your mobile device, and vice versa. For do’s and don’ts about pairing codes, read on.
Security is a top priority at Blockchain. Our team have a variety of safeguards in place, and we’re dedicated to ensuring the platform is secure at all times. As a noncustodial wallet, it’s also equally important for us to explain best practices that leave you feeling confident about wallet security and being in complete control of your funds. So, to further boost your wallet’s resilience, new and experienced users alike can use the following proactive security tips.
It’s no secret that we’re passionate about building products users will love. So, you likely won’t be surprised to learn that we’re big fans of getting feedback from our users. In this post, we’ll outline four easy ways to share feedback and help shape our products.
User interviews are one of the most dynamic, insightful ways to share feedback. They typically run 30-60 minutes and can be held over the phone or in person. You’ll get the chance to interact with our product and share your initial reactions directly with a member of our product team. We’ll also ask simple follow up questions to get a better sense for how you’re using our product and how we can create your perfect user experience.
By taking part in a user interview, you’ll have a direct impact on future releases of our products. Whether you have positive or negative feedback, be honest. We’re just as interested in the bits that frustrate you as the ones you love.
Intrigued by user interviews? Let us know you’d like to be invited for one!
User feedback is at its freshest during and immediately after you’ve used our wallet. Another great way to help us understand what you liked (and didn’t like) is our in-wallet survey. You’ll be prompted to complete it while logging out. Once you finish the survey, your feedback makes its way straight to our product team.
Feedback and feature requests
As new wallet trends emerge and aspects of the digital currency space change, it’s important for our wallet to adapt. Feedback and feature requests allow you to share feedback or let us know what exciting feature you’re most eager to see integrated next.
Have a feature you’d like to see in the Blockchain wallet? Let us know!
Don’t hesitate to say hello if we bump heads at hackathons, digital currency gatherings, or you attend a Blockchain-run event. Chances are we’ll have a survey you can take on site, or you can sign up with your email address and we’ll be in touch!
Don’t have a Blockchain wallet? Click here.
At Blockchain, we are focused on creating products that empower you to have ultimate control and flexibility in managing your money. Blockchain wallets are non-custodial and you hold the private keys, meaning you always have full, exclusive access to your funds — which are always accessible with your recovery phrase. In short, we enable you to Be Your Own Bank.
We’ve received questions about the Bitcoin Cash Fork (known as BCC) that is scheduled to activate on August 1st and how it will impact individual users. Our top priority is the safety of customer funds. Though we are actively monitoring network conditions and will do everything we can to minimize the impact on you, it may be necessary to temporarily cease broadcasting transactions for a short period of time. If it is, we will let you know.
If you have a Blockchain wallet, it is essential that you retain your wallet and corresponding recovery phrase and not delete them, even if you empty the BTC balance. Also if you are considering withdrawing funds from exchanges that will not support BCC, it is safe to withdraw to your Blockchain wallet.
In the event of two separate blockchains after August 1, 2017 we will support the longest chain. As of today, we have no immediate plans to fully support the Bitcoin Cash fork within our main product. But, if BCC develops into an actual chain and market, you will be able to use your recovery phrase to export your funds and use them on that chain, regardless of whether or not Blockchain chooses to support it.
Everyday you can choose what to do with the bitcoins in your Blockchain wallet. While no immediate action is required, the current network changes serve as a helpful reminder to have your recovery phrase written down if you haven’t already. Check out this blog for more info about how you can find your recovery phrase.