Proactive tips to keep your wallet secure & funds safe

Security is a top priority at Blockchain. Our team have a variety of safeguards in place, and we’re dedicated to ensuring the platform is secure at all times. As a noncustodial wallet, it’s also equally important for us to explain best practices that leave you feeling confident about wallet security and being in complete control of your funds. So, to further boost your wallet’s resilience, new and experienced users alike can use the following proactive security tips.

Our Russian translation follows below. 

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We’ve Joined Forces with Unocoin To Make Buying Bitcoin Even Easier

We’re excited to announce that we have partnered with India’s most popular exchange, Unocoin, to give Blockchain users across India the ability to quickly and easily fund their Blockchain wallets.

Beginning today, we’ve integrated Unocoin’s exchange directly within the Blockchain wallet to give you greater purchasing power without having to compromise security or control.

For the first time ever, your Blockchain wallet can be funded in just a few clicks by linking your bank account, which is subject to bank transfer speed.

GIF of the buy bitcoin process through Blockchain's integration with Unocoin

Millions of Indians have embraced digital assets as a reliable way to save and transfer money. Together with Unocoin we are committed to making digital currency simple and more accessible throughout India. Whether it’s high fees, untrustworthy service providers, or confusing identity verification procedures, it’s often been a slow and challenging process to get started with bitcoin. Today’s integration is an important step forward in eliminating the friction that many have experienced in buying bitcoin.

The Unocoin integration is available to web users, but we plan on expanding to our Android and iOS wallet users in the near future. Log-in or sign up at www.blockchain.com to get started today!

Four easy ways to share feedback and help shape our products

It’s no secret that we’re passionate about building products users will love. So, you likely won’t be surprised to learn that we’re big fans of getting feedback from our users. In this post, we’ll outline four easy ways to share feedback and help shape our products.

User interviews

User interviews are one of the most dynamic, insightful ways to share feedback. They typically run 30-60 minutes and can be held over the phone or in person. You’ll get the chance to interact with our product and share your initial reactions directly with a member of our product team. We’ll also ask simple follow up questions to get a better sense for how you’re using our product and how we can create your perfect user experience.

By taking part in a user interview, you’ll have a direct impact on future releases of our products.  Whether you have positive or negative feedback, be honest. We’re just as interested in the bits that frustrate you as the ones you love.

Intrigued by user interviews? Let us know you’d like to be invited for one!

Surveys

Blockchain web wallet prompting user to share feedback by filling out our survey

User feedback is at its freshest during and immediately after you’ve used our wallet. Another great way to help us understand what you liked (and didn’t like) is our in-wallet survey. You’ll be prompted to complete it while logging out. Once you finish the survey, your feedback makes its way straight to our product team.

Feedback and feature requests

As new wallet trends emerge and aspects of the digital currency space change, it’s important for our wallet to adapt. Feedback and feature requests allow you to share feedback or let us know what exciting feature you’re most eager to see integrated next.

Have a feature you’d like to see in the Blockchain wallet? Let us know!

Community Outreach

Don’t hesitate to say hello if we bump heads at hackathons, digital currency gatherings, or you attend a Blockchain-run event. Chances are we’ll have a survey you can take on site, or you can sign up with your email address and we’ll be in touch!

Don’t have a Blockchain wallet? Click here.

Bitcoin Cash Update

We’ve been closely monitoring Bitcoin Cash (BCH) since the hard fork on August 1st and wanted to provide a brief update to our users.

Within the next 8 weeks, we’ll be rolling out limited support for BCH via the settings panel in your Blockchain Wallet. Users with balances of bitcoin in their Blockchain Wallet on August 1st will be able to access an equal balance, as of August 1st, of bitcoin cash.

While no immediate action is necessary, rest assured that your funds are secure. Blockchain wallets are non-custodial and you hold the private keys, meaning you always have full, exclusive access to your funds — which are always accessible with your recovery phrase.

Seamlessly store, send, and receive ether with your Blockchain wallet

At Blockchain, we care deeply about building products users love.  We’re constantly collecting user feedback and using it to help determine where we go next.

Today, we’re excited to announce that you can now seamlessly store, send, and receive ether from within the Blockchain wallet. By adding ether as a new currency, we’re providing users with a new diverse way to interact with the digital economy.

What’s different?

An image showing Blockchain's new ether product.

Using the same user-friendly interface, you can now seamlessly toggle between bitcoin and ether. To keep it simple, the ether experience will mirror the bitcoin experience our users have come to love.

For more information about the ins and outs of ether and how it works in your Blockchain wallet, visit our Support Center Learning Portal.

Exchange BTC for ETH powered by ShapeShift

GIF showing the Blockchain ShapeShift process exchanging bitcoin to ether.

For users looking to acquire ether, we’re excited to introduce a built-in BTC to ETH (and vice versa) exchange, powered by ShapeShift. Accessible directly within your Blockchain wallet, this integration makes it easy for users to acquire both digital currencies and monitor exchange progress, from start to finish.

Of course, in keeping with our ethos, this is just the first iteration of this product. In the coming weeks and months (and years!), we’ll continue to gather user feedback and use that to further build out this integration. Let us know what you think and where to go next.

Don’t have a Blockchain wallet? Click here to sign up today!

What The Bitcoin Cash “BCC” Hard Fork Means for Blockchain Wallet Users

At Blockchain, we are focused on creating products that empower you to have ultimate control and flexibility in managing your money. Blockchain wallets are non-custodial and you hold the private keys, meaning you always have full, exclusive access to your funds — which are always accessible with your recovery phrase. In short, we enable you to Be Your Own Bank.

We’ve received questions about the Bitcoin Cash Fork (known as BCC) that is scheduled to activate on August 1st and how it will impact individual users. Our top priority is the safety of customer funds. Though we are actively monitoring network conditions and will do everything we can to minimize the impact on you, it may be necessary to temporarily cease broadcasting transactions for a short period of time. If it is, we will let you know.

If you have a Blockchain wallet, it is essential that you retain your wallet and corresponding recovery phrase and not delete them, even if you empty the BTC balance. Also if you are considering withdrawing funds from exchanges that will not support BCC, it is safe to withdraw to your Blockchain wallet.

In the event of two separate blockchains after August 1, 2017 we will support the longest chain. As of today, we have no immediate plans to fully support the Bitcoin Cash fork within our main product. But, if BCC develops into an actual chain and market, you will be able to use your recovery phrase to export your funds and use them on that chain, regardless of whether or not Blockchain chooses to support it.

Everyday you can choose what to do with the bitcoins in your Blockchain wallet. While no immediate action is required, the current network changes serve as a helpful reminder to have your recovery phrase written down if you haven’t already. Check out this blog for more info about how you can find your recovery phrase.

Our Android users in Europe can now buy bitcoin

When we announced that iOS users in Europe could buy bitcoin, we promised that it wouldn’t be long before Android users would see the same features and functionalities.

Delivering on that promise, we’re happy to announce that Android users in Europe can now buy bitcoin from within their Blockchain wallets with the same Blockchain-Coinify integration available to web and iOS users.

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More Rocket Fuel: Announcing Our Series B with Lakestar and GV

Dark blue rocket taking off with Blockchain's logo stacked.When Blockchain started out as an open source project, we set out to build tools that would make it easy for anyone to use digital currencies. We still pursue this goal everyday.

I’m extremely proud and humbled by the progress we’ve made – millions of active users around the world, exchange partnerships in 34 countries, billions in monthly consumer volume, and an API platform used by some of the biggest companies in our field.

Today, I’m excited to announce that we’ve raised a Series B of $40 million with Lakestar and GV (formerly Google Ventures) with additional participation from Nokota Management and Digital Currency Group. Our existing investors – Lightspeed Venture Partners, Mosaic Ventures, Prudence Holdings, Virgin, and Sir Richard Branson (Virgin Group) – also participated in the round. Their continued support is an honor.

Our Series B represents the most substantial investment in the fintech space since Brexit and is the largest Series B raised by any digital currency company to date. This brings our total capital raised to over $70 million and we’re thrilled to welcome some of the most well-respected investors in the world to the Blockchain family.

Our mission “to create an open, accessible, and fair financial future for billions across the globe, one piece of software at a time” is a lofty one. This capital moves us one step closer to delivering on that mission and will ensure we can take a very long-term view.

As the market leader, you can expect us to make big, bold bets in research and development as well as further our expansion efforts globally. You can also expect new products aimed at allowing anyone to transact, save, or hedge digital assets with greater speed, efficiency and control.

Innovating, disrupting, revolutionizing a century old industry takes time. We’ve made significant strides, but we’re just getting started. Thank you for joining us on the very first part of our journey to the moon – rest assured we have the rocket fuel to get there!

Sincerely,
Peter & the Blockchain Team